Live Support We have a great new system to instantly help all of our customers with support service. The IRC system is a well founded system which has strong roots in internet service and support. To use this system you need to use an agent which can connect to the irc servers and join our channel. We suggest using mIRC, this is the most popular program throughout the web for connecting to the IRC network. Created in 1995 by Khaled Mardam-Bey. When connecting choose server "irc.gamesurge.net" and channel #3dwebstudios Another way in which many customers choose to access live support is via our web applet. This Java applet allows customers to directly to our IRC server and channel. However it may not be as consistent and easy to use as mIRC.