Before contacting technical support you should always
try using the support pages found on this site. If you cannot find
the answer or you need us to do something for you write to your
support representative. Please include the following information
Your domain name
Exactly what you are doing (including a URL to reproduce behaviour)
An error message if this is applicable
Has this ever worked before if this was at one stage working
What you expect to see
If your problem is permissions related you can change permissions on files
either by using the control panel if your domain is on a
Windows 2003 server or by Chmoding if your domain is hosted
on a Linux server via your FTP client Without this information
we cannot answer most questions. Providing all the information
will get you a fast complete answer.
